gaco88 Platform Privacy Notice
This page describes what we collect when you use gaco88 and how we keep that data protected. We take your privacy seriously and handle personal information according to standard data-protection practices. When you open an account, deposit funds, or contact our support team, you share information with us—and we explain exactly how we use it.
We at gaco88 collect data only when necessary to operate our service, verify your identity, process payments, and comply with local regulations. Your data is stored on secure servers, encrypted during transmission, and never sold to third parties without your consent. Our privacy policy applies to all members, whether you access gaco88 via our mobile app or web browser from Jakarta, Surabaya, Bandung, Medan, or Semarang.
If you have questions about what we collect, how long we keep it, or your rights to access or delete your data, contact our support team via live chat or email. We respond to privacy requests within five business days.
What We Collect When You Use gaco88
When you register an account at gaco88, we collect your full name, date of birth, email address, and phone number. These details help us verify your identity and send you account notifications, payment confirmations, and promotion updates. We do not require middle names or aliases—only the legal name that matches your government-issued ID.
When you make a deposit, we collect payment method details—which e-wallet or bank account you use. We do not store full card numbers or bank account numbers on our system. Instead, we record only the last four digits and the account type (e.g., "DANA", "e-wallet"). This lets us trace your transaction history without holding sensitive payment data directly.
When you request a withdrawal or claim a bonus, we may ask for additional verification documents: a photo of your national ID, passport, or driver's license, plus proof of address (utility bill or bank statement). We store these documents securely for compliance purposes. If verification is complete, you do not need to resubmit documents for future withdrawals.
We also collect technical data automatically: your device type (Android or iOS), browser type, IP address, and timestamps of your logins and transactions. This helps us detect fraudulent activity, prevent account takeovers, and optimise our app and website for mobile and desktop users.
How We Use Your Data on gaco88
We use your personal information for five main purposes. First, we verify your identity to prevent fraud, money laundering, and underage access. Second, we process your deposits and withdrawals through our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment). Third, we calculate your weekly cashback, bonus eligibility, and tier progression. Fourth, we send you promotional emails about seasonal offers during Idul Fitri, Idul Adha, Imlek, Nyepi, and sports events like Liga 1, Piala Indonesia, and Piala AFF. Fifth, we maintain your account history and transaction logs for dispute resolution and compliance audits.
Your game activity (bets placed, wins, losses) is stored to calculate cashback, track your tier, and fulfil bonus turnover requirements. We use this data to ensure fairness—for example, detecting if one player places opposite bets on the same outcome to exploit our bonuses. We do not sell your game activity to third parties, and we do not use it for marketing beyond our own platform.
We keep your data only as long as necessary. Your account data is retained for as long as your account is active. After you close your account or stop using gaco88 for one year, we delete most personal information except what we are legally required to retain for tax or anti-money-laundering compliance (typically up to five years).
Our gaco88 Data Storage and Third-Party Processors
We store your data on servers managed by third-party cloud providers. These servers may be located outside Indonesia, including in Southeast Asia and beyond. All data in transit (between your device and our servers) is encrypted using HTTPS. Data at rest is encrypted using industry-standard protocols.
We work with payment processors, identity-verification services, and email providers who help us operate gaco88. These third parties sign data-protection agreements and are prohibited from using your information for their own purposes. We are responsible for their handling of your data, and we audit them regularly.
We do not share your personal information with other gaming platforms, affiliate networks, or marketing agencies. If you request account closure, we stop processing your data for marketing purposes immediately. Identity documents are kept only for compliance; payment details are deleted or anonymised once your account closes.
Your data is stored securely and used only to serve you on gaco88—to verify your account, process your payments, and deliver the offers you have claimed.
Your Rights and Data Access on gaco88
You have the right to know what data we hold about you. Request a copy of your account information by contacting support—include your registered email and phone number. We will provide a summary of your personal data, deposit and withdrawal history, and bonus activity within five business days.
You can also request that we correct inaccurate information (e.g., if your name is misspelled) or delete your account entirely. If you request account closure, we stop accepting new logins within 24 hours and begin the deletion process. Deletion may take up to 30 days if we need to retain some records for compliance purposes.
If you wish to opt out of promotional emails, you can unsubscribe from any campaign via the email footer link. You remain on our service list but will not receive bonus announcements or seasonal promotions. You will still receive account notifications (password reset, withdrawal confirmation) as these are operational, not promotional.
Cookies and Tracking on Our gaco88 App and Website
We use cookies (small text files stored on your device) to keep you logged in, remember your preferences, and track site usage. Cookies help us understand which games are popular and which pages cause problems. We do not use cookies to track you across other websites—only within gaco88.
Our web browser version uses functional cookies (required to log in) and analytics cookies (to measure page views). Our mobile app does not use traditional cookies but stores similar data locally on your device. You can clear app data via your phone settings, which will log you out and delete your saved preferences.
Changes to This Privacy Policy
We update this policy periodically to reflect changes in our practices or applicable law. Material changes (e.g., new data uses) are communicated via email at least 30 days before they take effect. Your continued use of gaco88 after such notice means you accept the updated policy.
Contact Us About Data and Privacy
If you have questions about our privacy practices, wish to access, correct, or delete your data, or want to lodge a complaint, contact our support team. We respond to all privacy enquiries within five business days.